How to Create a Template and Submit for Approval in KWIC

Step 1: Log in to the KWIC Application

Log in using your credentials. After logging in, you will land on the dashboard.

Step 2: Navigate to the Template Section

On the left-hand side menu, click “Template” to access the template management area.

Step 3: Create a New Template

• Left side contains:
  • Active Template – templates currently in use
  • Template Library – pre-defined KWIC templates
• On the right panel, click “Create Template” to start.

Step 4: Name Your Template

• Enter your template name (Example: “Welcome”).
• Choose a category:
  • Marketing
  • Utility
  • Authentication
• Select your language (e.g., English).

Step 5: Choose Header Components

You can select from the following header types:

• None
• Text (Max 60 characters)
• Image (Max 5MB)
• Video (Max 15MB)
• Document (Max 5MB)

If you choose Text: Enter your header text. A preview appears on the right side.

If you choose Image:
Click “Select File” → Choose your file → Preview appears on the right side.

If you choose Video: Upload max 15MB.

If you choose Document: Upload max 5MB.

Step 6: Add Content

Enter your message content in the Body section.

Add a “Body Sample” (e.g., “Sample”) to show how variables will look.

Step 7: Add Footer and Call-to-Action

Footer: Enter a short keyword or note (example: “Key”).

Call-to-Action Buttons Available:

• Custom Buttons – You can add multiple custom buttons.
• Call Phone Number – Select “Phone” and enter number (e.g., +91…)
• Visit Website – Choose “Website” and enter URL.
• Copy Offer Code – Add coupon or promo codes.
• Flow – Auto-trigger based on keyword typed by user.
• Order Detail – Add order information.

Step 8: Submit for Approval

After verifying all fields:

• Click “Submit for Approval” on the right side.
• The page will refresh.
• Your template enters the approval queue.

Once approved, your template will be available for use in your campaigns.